Shipping FAQ

Q: What countries do you ship to?

A: We ship to all countries, except those that have logistical restrictions such as Indonesia.

We also can't ship to military addresses. 

Q: How long will it take to get my item?

A: Your order will be processed, and created within 1-2 business days.

After this is complete, your order is packed and shipped immediately.

Orders to the United States, Australia, Germany, Canada and the UK take between 15 - 25 business days.

Orders to all other countries usually take 3-6 weeks depending on your location, and customs.

Q: How much is shipping?

A: Shipping is free for all orders. 

Q: When will I get my tracking number?

A: You should receive a tracking number within 7 business days from when the order was placed. If you have not received it, please contact us at support@imperialhoodie.com.